PROPELLER EXCHANGE POLICY
Unfortunately, due to the nature of propellers, selecting the right propeller for your boat the first time doesn’t always happen. With this in mind, Hill Marine.Net has provided a FREE exchange policy to the original purchaser of any Stainless Steel propeller,
(Signature brand, stocking size only)
GENERAL EXCHANGE POLICIES:
To ensure the highest degree of performance for your boat, Hill Marine.com will offer the original purchaser of any Signature brand propeller a one time free exchanges within (45) days of the shipping date. Only standard diameter and pitch sizes can be exchanged. (Standard diameter and pitch sizes are listed in the propellers section of our catalogue).
The customer is responsible for ordering the correct propeller. If a wrong propeller is ordered, Hill Marine can exchange it free of charge. This exchange policy is limited to forty five (45) days after the original shipping date. All propellers must be in like new condition without nicks, bends or scratches.
Please use care when ordering any propeller. Our experienced sales staff is available to help you if you have any questions. However, we cannot be held responsible for final recommendations. When like propellers are exchanged, there is no exchange fee. When “upgrading”, you pay the difference of the propeller. If you “down-grade” in price any remaining credit will be applied to an in-house credit for future use.
We offer no exchanges on performance parts, drive parts, and custom performance or race propellers.
A return authorization number must accompany any and all products being shipped back for exchange along with the copy of the original invoice.
Hill Marine reserves the right to change any standard pitch and diameter size at any time without prior notice.
Any propeller being returned for credit may be returned within thirty (30) days of the original shipping date. The propeller must be in new unused condition with all original packaging. Any propeller returned with grease residue or any inclination of use will not be accepted. All returns must have a return authorization number. Freight must be prepaid and a copy of the original invoice included.
All return items are subject to a 15% restocking charge. Any product sent back that is damaged or
incomplete will not be accepted. Customer is responsible for adequate packaging of all returned product.
Claims for shortage or errors in shipment must be made within 7 days of receipt of shipment and must include a copy of the invoice.
Any Signature brand propeller (non surface piercing) sold through Hill Marine.com will include a one (1) year warrantee from the original shipping date. …..
2683 Halladay St.
Santa Ana, CA 92705
Customer Service # 714-855-2986